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EXECUTIVE MAINTENANCE & IT SUPPORT
Responsibilities :
- Responsible for maintaining the facilities and equipment of the center, to provide primary IT Support.
- To carry out daily system back up and routine IT system maintenance, network administration & support, troubleshoot system errors for users and to provide necessary support to any other systems and facility related activities.
- To prepare the following monthly reports such as Monitoring, Analysis & Improvement Report, Usage pattern and movement of stationeriess and Maintenance report.
- To contact supplier / technician in the event of breakdowns or when the machines require for repairing and replacement.
- To assist in planning the department and company's IT direction.
Requirements:
- Degree/Diploma in IT/MIS/Computer Science. At least 1 year's working experience.
- Diligent and highly motivated, with a passion for system development and support, and delivering value-added solutions for our stakeholders.
- Strong computer skills in Microsoft Office suite and other business-related software system.
- Patient and fast learner with good analytical and problem solving skill.
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EXECUTIVE, CUSTOMER SERVICE
Responsibilities :
- To handle all walk-in and phone enquiries, members' room booking, daily cash float and conduct check-up invitation calls to members.
- To schedule customers' appointment, conduct TCM service briefing, attend to customer needs and complaints in professional manner.
- To ensure the smooth flow of registration and daily TCM service processes, provide necessary supports to any other customer service related tasks.
- To prepare and submit daily collection / transaction report to Finance Department on time.
- To ensure that “Quality & Efficient Service” is provided to all members and guests at all times.
Requirements:
- Degree/Diploma in a related discipline.
- Minimum 1 year relevant working experience.
- Must be able to deal with all levels of people.
- Able to handle customers' complaints and ensure that proper action has been taken.
- Liaise with internal departments to meet customer's satisfaction.
- Maintain a high level of good customer service relationship.
- Computer literate with good knowledge of Microsoft Office.
- Good command of both oral and written English and Bahasa Malaysia.
- Preferably Chinese candidate.
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NUTRITIONIST
Responsibilities :
- To promote and demonstrate health related products, programmes and services.
- To provide professional nutritional advice to the customers as per doctor's request.
- To assist the doctor in explaining screening results and provide translation as and when necessary.
- To provide relevant information and knowledge for all health related research finding/products/programmes/services developed by the company.
- To assist Department Head in developmental plan for the department in terms of products / services and business expansion.
Requirements:
- Graduated/Certified from Malaysian Government or recognized University/College with 3 years traditional Chinese medicine Tuina Diploma Course.
- Obtained Certificate issued by National Ministry of Health for foreign practitioner.
- Minimum 3 years' clinical experience.
- Able to deal with all levels of people.
- Good command of both oral and written English and Bahasa Malaysia.
- Able to converse in Mandarin will be an added advantage.
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TUINALOGIST
Responsibilities :
- Responsible for delivery of professional and skilful TCM whole body and foot tuina as well as other body therapies.
- Able to performs any other functions as and when assigned by the Management.
Requirements:
- Graduated/Certified from Malaysian Government or recognized University/College with 3 years Traditional Chinese Medicine Tuina Diploma Course.
- Obtained Certificate issued by National Ministry of Health for foreign practitioner.
- Minimum 3 years' clinical experience.
- Must be well-groomed with good customer service.
- Good command of both oral and written English and Bahasa Malaysia.
- Able to work in a dynamic and fast-paced environment.
- Willingness to work on weekends and public holidays.
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CHINESE PHYSICIAN ASSISTANT
Responsibilities :
- To provide professional assistance to Chinese Physician during TCM services performed by Chinese Physicians.
- To do the translation during consultation services.
- To handle Chinese Physician prescription for dispensary and medicine boiling.
- To provide necessary care to customers during the procedures.
- To involve on TCM service coordination and provide necessary support in other clinical areas.
Requirements:
- Graduated/Certified from Malaysian Government or recognized University/College with 3 years Traditional Chinese Medicine Tuina Diploma Course.
- Obtained Certificate issued by National Ministry of Health for foreign practitioner.
- Minimum 3 years' clinical experience.
- Must be well-groomed with good customer service.
- Good command of both oral and written English and Bahasa Malaysia.
- Able to work in a dynamic and fast-paced environment.
- Willingness to work on weekends and public holidays.
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